Customer Service 091 234-ELLA
Free shipping on All Orders. No Minimum Purchase
international free shipping
Estimated to be delivered on 8 april 2024
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Specification:
Model: Artificial Aquarium Plant Decoration
Material: Plastic and Resin Base
Height: About 10cm-40 cm
Package Include:
1 X Aquarium Water Plant Decoration
Important Note:
1, Orders will be sent via "China Post Ordinary Small Packet Plus " or other Economic Air Mail (without international tracking information, which is tracked only in China). If you would like to track the parcel, you can choose the post registered parcel service and pay some fees, please know.
2, High requirements on the color or other feature buyers please know. The images may not show the actual item and are for your reference only.
3, Please carefully review the size of the product. Size may be a little artificial measurement error, please understand.
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About Payment
1. We accept Alipay, VISA, Mastercard, Western Union, Qiwi and Bank Transfer. All the payment are accepted through security payment processor ESCROW.
2. Payment must be made within 3 days of order.
3. If you can't checkout immediately after auction close, please wait for a few minutes and retry.
4. The buyer is responsible for any tax or duty charged by their country. Due to Customs Clearance additional cost or delay may occur during international trade. We sincerely hope you kindly do not take the additional custom cost or customs clearance as a reason for refund requirement or negative feedback.
About Shipment
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO address)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your shipping address.
4. Service Transit Time is provided by the carrier and excludes weekends and holidays. Transit time may vary, particularly during the holiday season.
5. If you have not received your parcel within 60 days (Brazil 90 days) from payment, please contact us. We will reply to you as soon as possible.
Return or Refund
1. If the item is defective, please contact us within 7 days. Do not open dispute without any communication.
2. High requirements on the color or other feature buyers please know. The images may not show the actual item and are for your reference only. All the goods' size is manual measurement, so there is 1-50px error sometimes.
3. If you are not satisfied when you receive your item, please contact us timely and return it within 15 days for a replacement or money back.
4. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
5. Return shipping cost is paid by the buyer (Except the defective item).
Feedback
1. If you are satisfied with our service, please leave us a positive feedback and a "POSITIVE 5 STARS" rating. Your support is our greatest motivation.
2. If you are not satisfied with the item, please contact us before you leave the negative feedback,and we will give you a satisfactory solution.
3. We maintain high standards of excellence and strive for 100% customer satisfaction. If you have any question ,please feel free to contact us on TradeManager or email.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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